Description: This course equips childcare professionals with actionable strategies to boost enrollment and retain families in their programs. Participants will learn how to effectively communicate with potential clients, deliver exceptional customer service, and utilize feedback to enhance their childcare offerings. The training emphasizes building trust, offering personalized experiences, and leveraging virtual tools like school tours to appeal to modern parents.
By the end of this training, you will be able to:
- Identify and implement strategies to attract and connect with prospective families.
- Enhance customer service practices to create lasting relationships with families and staff.
- Utilize feedback effectively to improve program offerings and customer satisfaction.
- Conduct impactful in-person and virtual school tours to showcase program value.
