Description: This course will teach childcare professionals strategies for enrolling and retaining families in your childcare program. Professionals will learn strategies to communicate with potential customers and understand how to use feedback as an advantage for your childcare program.
By the end of this training, you will be able to:
- Understand how to reach potential parents and families to increase enrollment
- Use effective customer service and strategies to create strong relationships with families and program staff
- Accept and utilize feedback to benefit your childcare program
