Conflict Resolution

conflict resolution online course Details

Description: This training is designed to equip childcare directors with the skills needed to navigate and resolve conflicts effectively within their organizations. Participants will learn to identify and understand the roots of conflict and gain insight into why conflicts arise in workplace settings. Through proven strategies and techniques, directors will discover effective methods for resolving conflicts constructively. Additionally, they will develop proactive skills to prevent and reduce workplace conflicts, fostering a more harmonious and productive work environment. This course is ideal for childcare leaders seeking to build a resilient team and maintain a positive workplace culture.

By the end of this course, you will be able to…

Recognize and analyze the sources of conflict within the childcare setting and gain a clear understanding of conflict resolution principles.
Apply effective, research-backed techniques and strategies to resolve conflicts in a constructive manner.
Implement proactive strategies to prevent and minimize workplace conflicts, creating a supportive and cohesive work environment.

Course Information

Qualifies for 2 Clock Hours | .2 CEUs
Training includes module & assessment
Supporting downloadable material included
Audience: Directors and Owners
Level: Basic, Intermediate, Advanced
CDA Competency Statement V: To ensure a well-run purposeful program that is responsive to participant needs

Online $11.00

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